Sensational Hair Sensational Hair

Privacy Policy

How we handle your information

What We Collect

We collect your phone number only, provided when you book an appointment at our salon.

How It's Used

Your phone number is used solely for sending appointment reminders and receiving appointment confirmations via SMS.

What We Don't Do

We do not sell, share, or use your phone number for marketing purposes. We do not use tracking, analytics, or any third-party data collection on your information.

Third-Party Service

SMS messages are delivered through Twilio, a trusted communications platform. Twilio processes your phone number solely to deliver messages on our behalf.

Message Frequency

You will receive appointment reminders only — typically 1 message per scheduled appointment. Message and data rates may apply.

Opt-Out & Help

You can stop receiving messages at any time by replying STOP to any message. Reply HELP for assistance. You can also call us at (210) 659-3466.

Data Retention

Your phone number is stored only while you are an active customer. You can request removal of your information at any time by contacting us.

Mobile Data Protection

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Messaging Terms

Sensational Hair sends appointment reminder SMS messages only. Message frequency varies (typically 1 message per scheduled appointment). Message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance. Consent is collected in person at our salon via digital signature during appointment booking. No marketing messages are sent. See our Terms & Conditions for full details and our SMS Consent Screen for how customers opt in.

Contact Us

If you have questions about this privacy policy, please call us at (210) 659-3466.